Summer Kassmel and Ashlee Hirschfeld go into leveraging remote team members to maintain high-quality customer service in dental offices.

• Understand the reasons for considering remote team members in a dental practice.
• Identify the types of tasks suitable for remote delegation.
• Learn strategies for effective onboarding and training of remote workers.
• Explore the pros and cons of using remote staff, including overseas virtual assistants.
• Implement best practices for maintaining a cohesive team culture with remote employees.

The speaker declares that neither she nor any member of her family has a financial arrangement or affiliation with any corporate offering financial support of grant monies for this CE program. Although commercially available products may be discussed, no financial arrangements exist between those companies and the speaker.