Dr. Chris Bowman focuses on the concept of “communication choreography” and how it can be used to achieve rapid practice growth in a dental setting. Throughout the presentation, Dr. Bowman provides practical tips and strategies for improving communication skills, phone skills, and team culture in a dental practice. He emphasizes the importance of creating a positive patient experience through effective communication and outlines specific techniques for achieving this goal.

1. Understand the concept of communication choreography and how it can be used to achieve rapid practice growth in a dental setting.
2. Identify common communication challenges in a dental practice and develop strategies for overcoming them.
3. Develop effective phone skills to improve patient satisfaction and increase appointment bookings.
4. Implement internal marketing techniques to keep your practice top-of-mind with patients and acquire positive reviews and testimonials.

The speaker declares that neither they nor any member of their family has a financial arrangement or affiliation with any corporate offering financial support of grant monies for this CE program. Although commercially available products may be discussed, no financial arrangements exist between those companies and the speaker.